Accessible room questions
Check the actual route and bathroom configuration. General accessibility wording may not cover an individual's requirements.
Category
Hotel booking guidance
21 articles
Group room enquiries
A group request needs a rooming list and a clear confirmation deadline, not just a total headcount.
Business hotel billing
The buyer's billing details should be correct before the property issues the invoice.
Flexible booking terms
Compare amendment and cancellation conditions alongside price, especially when dates may change.
Late checkout requests
Extending checkout can affect the property's next booking. Ask before relying on a late departure.
Early check-in requests
An early arrival may require the previous night's room or a separate fee.
Twin beds or a double bed
A preference is not a guarantee unless the property confirms the arrangement.
Single and double occupancy
Room price and permitted occupancy may differ. Enter the actual guest count before comparing offers.
Room-only and meal-inclusive rates
Check the meal basis rather than assuming breakfast is included with every room.